Community Action Partnership Human Resources Core Values

Integrity and Respect

We will strive to do the right thing, every time, all the time. We will apply ethical actions that reflect professional standards and act respectfully when working with others. We will interact among ourselves and with others honestly, inspiring trust by saying what we mean, matching our behaviors to our words and taking responsibility for our actions.

Accountability

We will empower employees by promoting personal responsibility and accountability along with creative thinking, innovation and informed risk-taking in all our activities. We represent our intentions and ourselves truthfully and are accountable for our actions and words. We take responsibility for our own success and failures. We celebrate success and see failures as opportunities for growth.

Open and Honest Communication

Effective and clear communication is the foundation to building strong relationships to support our activities. We actively seek to understand the perspectives of others by listening with an open mind and communicating honestly, clearly, and with appropriate discretion. We are committed to honesty, timeliness and clarity in our communications and we expect the same in return.

Quality Customer Service

We are committed to providing professional and quality customer service. We are here to provide support and advice to our employees. We strongly believe that if we take care of our employees, our employees will take care of the people served by Community Action Partnership of San Luis Obispo Co, Inc. We will continue to be available and accessible to all employees. All customers, whether staff, children, clients, or visitors, can expect prompt, courteous, knowledgeable, and respectful service. We will anticipate, understand, and respond in a timely and effective manner to the needs of our customers. We welcome customer feedback and rely on this to help identify continuous improvements in our operations.

Fairness

We will treat people in a fair, equitable, ethical and consistent manner and make informed decisions without favoritism or prejudice. We will consider the perspective of others and demonstrate the courage to be consistently fair.

Supportive Partnerships

We will work collaboratively across functions to achieve our common goals. We strive for a collaborative work environment that values and respects the work of everyone. We are committed to an environment characterized by continuous learning, a can-do spirit and a team orientation.

Confidentiality

The primary rule and one we will honor always. We will always respect the confidentiality entrusted to us.

Enjoy our work

We will strive to create a work environment where we are enthusiastic in conducting our day to day activities and motivated to do good work. We believe we are good at what we do so we make it a point to enjoy our work. Enjoying our work allows us to be creative and strive for excellence. We will recognize and celebrate our accomplishments.