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Request For Proposals (RFP) and Request for Qualifications (RFQ)

Below is a list of Requests currently issued by Community Action Partnership of San Luis Obispo County, Inc. All documents are posted in Adobe Acrobat format, you must have Adobe Reader installed to view these documents.  If you have any questions regarding any RFPs or RFQs, please contact the party listed within the document. Revised documents are noted.

CAPSLO's statement on Conflict of Interest


Resource and Referral Database - CCRC
Posted 3/23/2018 due by 4/16/2018 at 4:00 PM

Resource and Referral Database - CCRC  - Questions and Answers

Q: 4. Linkages to Department of Social Services, Community Care Licensing Transparency Website - We would like more information on this

A: We would like a simple web link to either the Licensing Transparency Website, where the user can search for the provider/program, or a direct link to the page for the provider/program within the Licensing Transparency Website. For online and mobile referrals we would like links to be clickable.

Q: 10.i. Full data extraction - Please expand upon this requirement

A: This is under Desired Features and is not a requirement. We would like the ability to periodically download either a complete copy of the database or its contents in a standardized exportable format (ex. xml/xsd) that can be used for internal data analysis, integration with other data systems, and archival purposes.

Phone System - CCRC 
Posted 3/15/2018

Phone System - CCRC - Questions and Answers

Q: Question 8 states "Ability to connect to existing T1/PRI".  Does this mean that VOIP phones are not acceptable as a possible solution?
If VOIP is acceptable, what speeds is the CCRC getting from it's internet service?  (Upload and Download speeds.)

A: If you were referring to VoIP hosting as opposed to a physical phone system:
VoIP may be an acceptable solution, but not with the existing internet connection and firewall/router. Preliminary tests with VoIP and SIP even over a short distance did not provide adequately acceptable results.
Even though there may be some savings in replacing the existing fractional T1, an adequate, dedicated internet connection and the required hardware over the expected lifetime of a physical phone system may be factored into the overall cost.

If you were referring to VoIP phones connected to an on-site physical phone system (IP PBX):
Yes, this would be an acceptable solution


Q: How are your current phones connected to the Avaya IP office system?

A: We currently do not have a centralized "Master" phone system. Each site has a separate phone system and configuration changes are made using a centrally managed server.
Digital phones are connected directly to the phone system using CAT5/6 cables terminated on rack-mounted patch panels. If new phones require network (IP Phones) POE network switches would need to be provided

Q: Of the 34 desk phones that you need, how many are workstation phones (requiring a dedicated headset port) vs. common area phones (kitchen/breakroom, hallway, work spaces, copy rooms, classrooms, etc.)

A: All 34 are office (workstation) phones

Q: How many Polycom IP conference phones do you have to connect to the system?

A: We only have one Polycom IP conference phone at the moment.

Q: Do you require any analog extension ports for Faxes, credit card machines, other analog phone devices?

A: Even though the ability to have analog extensions would be nice, no, it is not required. 

Q: Do you require any analog line ports (incoming/back up lines separate/additional to your PRI service)?

A: No, we do not require any analog incoming line ports.